Privacy and Security Policy
At City Farmer USA we recognize and respect the importance of maintaining your privacy and keeping your online order secure. This Privacy Policy and Security Statement describes why we gather customer and site visitor information, what information we collect, how we collect it and how we use the information as well as how we keep your order secure. This Privacy Policy and Security Statement is part of our Terms of Use, which governs your use of cityfarmerusa.com. By using cityfarmerusa.com you agree to this Privacy Policy and Security Statement and Terms of Use.
Your Security
We understand that the safety of your personal information is extremely important to you. We take great care in protecting your privacy and ensuring a safe online shopping experience at www.gardeners.com. Our site uses Secure Sockets Layer (SSL) encryption technology to ensure the secure transmission of any personal information you provide while using our website. We also comply with Payment Card industry requirements and our site is regularly scanned and validated by our merchant processing company.
Why do we gather information?
City Farmer USA strives to provide our customers with quality goods and excellent customer service. We gather information to allow us to process orders, to enhance and personalize our customers’ shopping experience and to inform our customers and e-mail subscribers of special offers and discounts.
What information do we gather?
When you order from cityfarmerusa.com, we collect the following information: your name, telephone number, e-mail address, billing information (credit card number, expiration date and billing address), products purchased, any relevant promotion code and information (gift certificate redemption code, for example) and, if relevant, the recipient’s name, address and telephone number. Information you enter is collected even if you cancel or do not complete an order.
When you visit our Sites, some information is automatically collected. For example, we may collect your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and referring web site addresses. If you access our site from a mobile device, we may also collect information about the type of mobile device you use, your device’s unique ID, the type of mobile Internet browsers you use and information about the location of your device. We also collect information about your usage of and activity on our site.
How do we use “cookies”?
A cookie is a block of text placed in a file on the user’s hard drive by a Web site you’ve visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information such as online registration. City Farmer USA uses cookies to observe our site visitor’s navigation throughout the site. This helps us identify ways to improve the shopping experience. City Farmer USA also uses a session cookie, which is a piece of identification between your browser and our server, which helps to do things like keep track of the items in a user’s shopping cart, and other information. The shopping cart cookie is saved for a designated period of time in case the users’ session expires or they return to complete a purchase within that time frame.
How do we use the information we collect about you?
We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of offers and discounts from City Farmer USA.
Some of the ways we use the data we gather:
1 provide and deliver products and services;
2 provide information we think may help you succeed in the garden
3 send you information related to products and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
4 communicate with you about new contests, promotions and rewards, upcoming events, and other news about products and services offered by City Farmer USA;
5 operate and improve our sites and services;
6 process and deliver contest entries and rewards;
7 manage and administer our community features and member programs and services;
8 respond to your comments and questions and provide customer service; and
9 link or combine with other personal information we get from third parties, to help understand your needs and provide you with better service.
City Farmer USA does not sell, trade or rent your e-mail address. We may disclose any information you provide to City Farmer USA when we believe disclosure to be appropriate to comply with any law, regulation, or governmental request, or to comply with judicial process; or (ii) if such disclosure is necessary or appropriate to operate this web site; or (iii) to protect the rights or property of City Farmer USA, its users, Sponsors, Providers, Licensors, or Merchants
Links
City Farmer USA wants you to be aware that when you click on links and/or ad banners that take you to third-party Web sites, you will be subject to the third parties’ privacy policies, not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other website.